£300k Investment just the ticket for Wolverhampton Station

Published on : Monday, December 21, 2015

Virgin TrainsCustomers at Wolverhampton station were given an early Christmas present this weekend with the re-opening of the ticket office and retail area several days ahead of schedule.

 

The new open plan design, part of Virgin Trains’ £20m station investment programme, is set to deliver real benefits for the customer with the doubling of ticket vending machines from three to six, improved access and egress to the platform and greater customer assistance.

 

“The area has been transformed and the reaction from our customers over the weekend has been really positive,” commented Virgin Trains Station Manager, Dave Whitehouse.

 

“The new open plan design has been driven by our customers. More and more are now booking their tickets online for collection at the station. So the extra ticket machines are a big boost and will keep queues to a minimum.

 

“At the same time our customers want more face to face engagement with our team. So we are getting them out from behind the glass to ensure our customers have all the information and help they need.”

 

In excess of 2,500 transactions took place over the first weekend, the £300k spend finished early ahead of the Festive period, traditionally one of the busiest times of the year for the railway.

 

Source:- Virgin Trains

Tags:

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

arrow2Follow TTW
 
facebook-logo  twitter-logo  LinkedIn_logo  stumbleupon-logo   rss_logo 
ttw_blogger_logo  ttw_blogger_logo  ttw_blogger_logo

ADVERTISEMENT

  • 01 AIME 2018 BB
  • 02 WTM 2017
  • 03 EMITT 2018
  • 04 AIME-2018 small
  • 05 iitmindia 2017
  • 06 imtm 2018
  • 06 TTF-Surat 2017
  • 07 balttour 2018
  • 08 OTM 2018
  • 30 PATA

TRAVEL INDUSTRY EVENTS

Get our toolbar!
Review www.travelandtourworld.com on alexa.com