79 percent holiday makers admitted they will arrive at the car hire office with incorrect details!

Published on : Wednesday, June 3, 2015

imagesIt’s just one week until the abolition of the paper driving licence comes in place and 79% of drivers have admitted they could arrive to pick up their holiday hire cars with the incorrect documents!

With the paper counterpart of the photocard driving licence set to be scrapped on Monday 8th June 2015, new research from financial comparison website money.co.uk reveals potential car hire chaos for UK holiday makers.

The research, which was carried out amongst 1,435 drivers, shows that almost a third (29%) are completely unaware of the changes taking place next week. Just to cause further confusion, almost three quarters (73%) of those that hire vehicles overseas do not know about the code they must produce at the rental office. This code is only valid for 72 hours but 74% of these drivers do not know the length of validity and one in ten do not know there is a time limit.

Key points
· Car hire chaos: Four out of five (79%) of those surveyed would arrive at the car hire office with incorrect documents, 11% would just take their driving licence photocard and 42% have no idea what they should produce
· Online access code ignorance: Almost three out of four drivers (73%) are not aware they have to produce a code when renting a vehicle overseas to enable the hire company to check driving records online
· 72 hour deadline: Amongst those that are aware of the code, one in five think it should be valid for a week, not the current window of 72 hours. 46% believe you should specify the duration of the code when you generate it
· National insurance nightmare: Accessing online driving records requires a national insurance number. This could cause problems as 78% of drivers would not take this number on an overseas trip
· Government gain £8 million: The decision to abolish the paper counterpart is designed to simplify the DVLA’s services. Experts predict the move will save the Government £8 million

Hannah Maundrell, Editor in Chief money.co.uk comments; “We appreciate the DVLA’s changes set out to make life simpler for drivers but teething problems are inevitable. This isn’t just about consumer awareness; it’s about how effectively car hire companies communicate the changes to their employees – including overseas outlets. With language barriers to overcome, we do not want to see holidays ruined and people stranded because they can’t pick up the hire vehicles they’ve booked.

“The important point here is to take; a print out of your driving record, a 72 hour access code, your photocard driving licence, a note of your national insurance number and paper counterpart just to be on the safe side. For drivers that need to access the internet whilst at the car hire office, finding free WiFi is key to avoid getting stung with expensive mobile roaming charges,.”

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