83% Of Ryanair Flights On Time In July

Published on : Friday, August 11, 2017

ryanair-aircraft-12Ryanair, Europe’s No. 1 airline, today (10 Aug) released its July customer service statistics, which confirm that Ryanair remains Europe’s No. 1 customer service airline with:

 

 

Ryanair’s Robin Kiely said:

 

“Ryanair carried a record 12.6 million customers in July with 83% of our 69,000 flights arriving on-time, In July, we also celebrated carrying our 1 billionth customer since our first flight in 1985 and became the first EU airline to carry over 1 billion passengers.  With our expanding route network and additional enhancements under year 4 of our “Always Getting Better” programme, Ryanair continues to deliver so much more than the lowest fares in Europe.”

 

July 2016 2017
On-time flights 85% 83%
Complaints per 1,000 pax 1.61 2.06
Bag complaints per 1,000 pax 0.60 0.66
Complaints answered within 7 days 99% 99%

 

 

Source:- Ryanair

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