85% of Ryanair Flights On-Time In July

Published on : Tuesday, August 16, 2016

RyanairRyanair, Europe’s favourite airline, today (16 Aug) released its July customer service statistics, which confirm that Ryanair remains Europe’s No 1 customer service airline with:

 

 

Ryanair’s Robin Kiely said:

 

“Ryanair carried 11.3m customers in July with 85% of our 62,000 flights arriving on-time, despite ATC issues in the UK, Germany and France, and bad weather across Europe. With our expanding route network and additional enhancements to come in Year 3 of our “Always Getting Better” programme, Ryanair continues to deliver so much more than the lowest fares in Europe.”

 

July 2015 2016
On-time flights 90% 85%
Complaints per 1,000 pax 0.60 1.61
Bag complaints per 1,000 pax 0.62 0.60
Complaints answered within 7 days 99% 99%

 

 

Source:- Ryanair Airlines

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