86% Of Ryanair Flights On-Time In January

Published on : Tuesday, February 21, 2017

RyanairRyanair, Europe’s No. 1 airline, today (21 Feb) released its January customer service statistics, which confirm that Ryanair remains Europe’s No. 1 customer service airline with:

 

 

Ryanair’s Robin Kiely said:

 

“Ryanair carried over 8.7 million customers in January with 86% of our flights arriving on-time, as we continued to improve our customer experience. With our expanding route network and additional enhancements under our “Always Getting Better” programme, Ryanair continues to deliver so much more than the lowest fares in Europe.”

 

December 2016 2017
On-time flights 86% 86%
Complaints per 1,000 pax 1.49 2.15
Bag complaints per 1,000 pax 0.64 0.67
Complaints answered within 7 days 99% 99%

 

 

Source:- Ryanair

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