90% of Ryanair Flights On-Time In February

Published on : Thursday, March 23, 2017

RyanairRyanair, Europe’s No 1 airline, today (23 Mar) released its February customer service statistics, which confirm that Ryanairremains Europe’s No 1 customer service airline with:

 

 

Ryanair’s Robin Kiely said:

 

“Ryanair carried over 8.2 million customers in February with 90% of our 46,000 flights arriving on-time, as we continued to improve our customer experience. With our expanding route network and additional enhancements under our “Always Getting Better” programme, Ryanair continues to deliver so much more than the lowest fares in Europe.”

 

February 2016 2017
On-time flights 91% 90%
Complaints per 1,000 pax 1.1 1.8
Bag complaints per 1,000 pax 0.51 0.54
Complaints answered within 7 days 99% 99%

 

 

Source:- Ryanair

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