Published on : Wednesday, December 27, 2017
The helpline is expected to be launched in about three months. This move comes amid recent incidents in which some foreign tourists were assaulted, which raised a lot of criticism over the state’s law and order situation.
The objective of the helpline is to create a round-the-clock presence and support for all tourists. “The helpline will also cater to tourism-related information on cultural tourism, youth tourism, pilgrimage tourism, eco tourism, cultural heritage tourism and medical tourism, and help in any online bookings,” as per a plan document for this purpose.
The helpline is expected to ensure assistance like a one-stop solution for any problem faced by foreign and domestic tourists. It will be operated like a call centre and will also provide information related to tour and packages, accommodation and modes of transport. Earlier this month, some French tourists were allegedly assaulted by a group of locals in Mirzapur, which led to the arrest of eight people. In October, a Swiss couple was assaulted in Fatehpur Sikri near Agra.