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Published on : Wednesday, April 12, 2017
Under the aim to slash costs and promote greener travel, the paying customers can be forced to abandon a pre-booked journey as per the practice.
After the video footage of United Airline’s passenger-doctor violently manhandled on an overbooked US flight, there has been a global outrage.
Data from the Civil Aviation Authority (CAA) showed an average of 0.02% of passengers travelling to or from the UK experienced so-called denied boarding in 2015, equivalent to more than 50,000 people. In the report, CAA said, “The main reasons airlines denied boarding were due to overbooking or having to bring in a smaller aircraft than planned to operate a flight.”
In fact, this is done by many airlines who operate at British airports in order to mitigate the losses made when passengers cancel or fail to show up for their seats. According to an expert, the concept of overbooking is actually said to spell cheaper fares for travellers and less fuel waste from planes. How it goes is , when too many passengers show up, the airline staff asks passengers if anyone is willing to surrender their seat in exchange for a so-called “bump” offer.
Under EU regulations, airlines are required to pay immediate compensation if a person is forced off a flight.
Tags: US flight