ABTA data hack put 43,000 holidaymakers’ details at risk

Published on : Friday, March 17, 2017

ABTAUK’s largest travel association, The Association of British Travel Agents (Abta) has been the recent victim of a ghastly cyber attack which could have affected about 43,000 people, including 1,000 holidaymakers.


The organisation confirmed that around 1,000 files, which may include “personal identity information” of holidaymakers who had made complaints about Abta members, might have been involved in the attack. Abta chief executive Mark Tanzer said he would “personally like to apologise for the anxiety and concern” that the incident may have caused. He continued saying that it is extremely disappointing that the web server, managed for Abta through a third party web developer and hosting company, was compromised and that they are taking every step to help those affected. Mr Tanzer said he would personally be working with the team to look at what can be learnt from this situation. Tanzer requested the customers of Abta members and Abta members to change their password as a precautionary measure.


Abta added that the vast majority of the 43,000 relate to people who have registered on abta.com, with email addresses and encrypted passwords, which are types of data at “a very low exposure risk to identity theft or online fraud”. The association “immediately engaged security risk consultants” to assess the potential extent of the incident and informed the police and the Information Commissioner.


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