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Published on : Wednesday, June 24, 2015
Following its previous victory in 2013, Air Arabia has once again been named the Best Low-cost Airline in the Middle East at the annual Skytrax World Airline Awards which took place at the Paris Air Show this year.
Emirates News Agency (WAM) reported that, this was the second time in three years that Air Arabia has won the coveted award.
The world’s largest airline passenger satisfaction survey is conducted every year to decide the winners of the Skytrax World Airline Awards.
The Award for the Best Low-Cost Airline is based upon an assessment of customer satisfaction of the product and staff service standards provided by the airline, in both the cabin and airport environments.
“We are delighted to be once again named the region’s top low-cost carrier,” said Adel A. Ali, Group Chief Executive Officer of Air Arabia.
“Winning the Skytrax award is particularly pleasing, as it is based on levels of customer satisfaction, which is the criteria Air Arabia values above all others. We thank survey participants for their positive feedback and hope to make their next experience of flying with Air Arabia even more enjoyable.”