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Published on : Tuesday, June 14, 2016
As a Tahitian face to the rest of the world, Air Tahiti Nui takes pride in demonstrating the hospitality, beauty and relaxed nature of its nation’s people in every detail of the airline. Today, Air Tahiti Nui and Amadeus announce a landmark agreement to take this commitment to the next level – by transforming the airline’s customer experience with a new suite of advanced technology solutions.
Through this partnership, Air Tahiti Nui will adopt the Amadeus Altéa Suite to enhance its reservations, inventory, check-in and departure control processes. The airline has also signed for Amadeus Segment Revenue Management, Amadeus Loyalty Management and Amadeus Payment Platform. Fully integrated, these next-generation technology solutions will drive a new standard of efficiency, profitability and customer experience for Air Tahiti Nui.
Michel Monsoisin, Chief Executive Officer, Air Tahiti Nui, said of the partnership, “Air Tahiti Nui is in a transformative phase right now. We have already taken the decision to replace our entire aircraft fleet, and next we must make sure we have the most advanced technology infrastructure in place to set us up for success. Technology will play a pivotal role not only in driving operational efficiencies for our business but also in providing a seamless, comfortable experience to our customers. Working with the right technology partner is critical, and we are confident we’ve made the best decision in choosing Amadeus. Amadeus has an excellent track record in delivering reliable, cutting edge solutions for airlines worldwide, and it’s a community that we are excited to be a part of.”