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Published on : Saturday, July 16, 2016
For the fifth consecutive year, Air Transat has been voted Best North American Leisure Airline at the Skytrax World Airline Awards. Every year, travellers from around the world take part in the largest airline passenger satisfaction survey, a global benchmark of airline excellence, to determine the winners.
“We are extremely honoured to receive this international award for the fifth year in a row,” says Jean-François Lemay, President and General Manager of Air Transat. “Air Transat particularly stands out for its specially tailored passenger experience. Our attentive crew, cabin comfort, Option Plus and Club Class upgrades, and little extras for families like priority check-in and boarding, as well as the Kids Club to keep youngsters busy, help get the vacation started before even arriving at the destination.”
The World Airline Awards began in 1999 when Skytrax launched its first global, airline passenger satisfaction survey. The survey collects travellers’ opinions on 280 airlines over a 10-month period and in 160 countries. Airlines are ranked according to 40 criteria, from check-in and boarding to staff service and seat comfort. This year’s survey polled more than 19 million passengers worldwide.
In addition to its international win, Air Transat was recently voted Best Charter Airline at the 17th annual Agents’ Choice Awards, conducted by Canadian Travel Press, Travel Courier and TravelPress.com, for the ninth consecutive year. Air Transat also placed third among the top customer-oriented airlines, after Porter and KLM, according to a recent survey carried out by Protégez-Vous among Quebec consumers.
Tags: Air Transat