airberlin has the most charming flight attendants

Published on : Monday, April 25, 2016

airberlin groupairberlin scored again top marks for its crew friendliness in 2015. In the regular passenger surveys, an average of around 90 percent of those surveyed rated the airberlin crew as friendly. The survey results were particularly high for airberlin Business Class, which received 95% positive reviews. In Business Class, one senior cabin crew member and two flight attendants take special care of the well-being and individual comfort of the max. 19 passengers. Already during cabin crew training, friendliness plays a key role at airberlin.


Faten Suleiman, who has trained airberlin cabin crews for nine years, said: “Cordial service is part of the DNA of airberlin. Right from the selection of our flight attendants, we are looking for people with a friendly appearance and high service-orientation. Our service training is designed to sensitise our new colleagues to the needs of passengers on board. Certainly, a strong sense of empathy is the best way to make our guests feel comfortable on board.”


Leave a Reply

Your email address will not be published. Required fields are marked *


You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

arrow2Follow TTW
facebook-logo  twitter-logo  LinkedIn_logo  stumbleupon-logo   rss_logo 
ttw_blogger_logo  ttw_blogger_logo  ttw_blogger_logo


  • 03 itb-asia 2017
  • 04 Imex America 2017
  • 10 Globalwellnesssummit 2017
  • 11 AHIF 2017
  • 12 TTF17
  • 13 Frontiers Forum 2017
  • 14 bltm 2017
  • 15 leisure 17
  • 16 SKAL 17
  • 17 hospitalityqatar 17
  • 17 worldmiceday 2017
  • 18 worldmiceday 2017
  • 19 IITM
  • 19 TTG Incontri 2017
  • 43 PATA


Get our toolbar!
Review on