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Published on : Sunday, November 3, 2013
His win was announced to more than 200 of his colleagues and guests at the company’s second annual Your Recognition Awards Ball.
The event, held at the Radisson Blu Hotel in Glasgow on Saturday night (26 October) and hosted by Real Radio’s Ewen Cameron, celebrated staff achievements throughout the year.
Robert, 48, who has worked for ScotRail for nearly five years, received the most staff votes for the professionalism he showed while dealing with a train full of rowdy football fans.
He used just the right amount of humour to avoid conflict and managed the whole experience without police assistance – earning a letter of praise from British Transport Police.
The father-of-two’s award win left him almost speechless, but he did manage to thank everyone who took the time to vote.
Afterwards, Robert, whose son Chris, 22, also works for ScotRail, said: “I’m overwhelmed to have won Employee of the Year – I was gobsmacked when my name was called out as the winner. I would like to thank everybody who voted for me. I’m very humbled that they took the time to do that.”
Steve Montgomery, ScotRail’s managing director, said: “As a business, recognising the hard work and efforts of our staff is one of our top priorities.
“Robert is a true ambassador for ScotRail and sets a great example for other members of staff. He is a deserving winner and I’m pleased that we have had the chance to say a huge thank you and recognise him for his efforts.”
Earlier this year, Robert narrowly missed out on victory in the Outstanding Personal Contribution category of the National Rail Awards after he stopped a distressed woman being hit by a train.
Robert put himself between the woman and the track at Partick station in Glasgow. He saw her move towards the platform’s edge just moments before a freight train passed through the station at speed.
The 2013 Team of the Year was announced at last weekend’s ball, and several other ‘Outstanding Contribution’ awards were also presented, as well as the Apprentice of the Year title and a new award for 2013 – Leader of the Year.
But the evening was not just about celebrating staff – fundraising for ScotRail’s charity partner, Children’s Hospice Association Scotland, also took place.
And the 220 guests dug deep to raise £3500, taking the total raised by the train operator for the charity, since 2010, to more than £30,000.
Anna Robinson from CHAS said: “A huge thank you to ScotRail for this fantastic total and congratulations to all the very deserving award winners.”
Source:- Scot Rail