Airline’s Zero Tolerance Stance Captures Criminal

Published on : Tuesday, July 14, 2015

images (3) has taken further decisive action this week to protect its customers from offensive behaviour. The leading leisure airline helped Manchester police arrest a local criminal who was in breach of his bail conditions.


The criminal was part of a group travelling back to Manchester Airport from The Algarve on Monday. Two brothers in the same party, Ben and Lee Ryan, were also issued with a public offence order and each fined £90 for stealing from the in-flight bar and intimidating staff with aggressive and rude behaviour. All three have been given a lifetime ban by


Phil Ward, managing director of said: “The majority of our customers are decent families looking forward to their holiday. They should not have to put up with such unnecessary disruption.


“We are already seeing both the industry and the public respond overwhelming in support of our efforts to eradicate offensive behaviour through our Onboard Together programme. It’s also very encouraging to see that our initiative is helping the authorities capture people trying to evade the law.” is calling for a national shared database of those passengers that have been banned for disruptive behaviour, as a way for airlines to tackle this growing problem together.

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