AITO operators steps in to help agents

Published on : Wednesday, August 9, 2017



Aito tour operators will take the hit that agents have to face due to the new rules over credit card fees.


It is suggested by the operators to pay 0.5% additional commission to cover the agent’s loss.


When the Payment Service Directive 2 is introduced during coming January, the association has recommended the member tour operators to pay an additional 0.5%.



It is intended to compensate the additional costs that the travel agents will no longer be charging to clients in order to cover the costs of the bank’s credit card fees.




Aito council member Sam Clark said that after examining the implications of PSD2, Aito is trying to smoothen the process for both the operators and agents so that they do not have to enter into any last-minute hassle during the peak of selling season in January 2018.



Aito members have already initiated the communication to their partners to apply for the 0.5 % initiative.



Aito agents panel chairman Gemma Antrobus said that the travel agent and the tour operator members of the agents complied that it was a wise initiative to help Aito Specialist Travel Agents working on fixed commission basis to process the impact of the new law in their carrier.


The 0.5% extra commission will not entirely  help out the agents but it will deal with the situation half way.


Antrobus further mentioned that he was delighted Aito is supporting the specialist travel agency partners and others will follow the good demonstration of the collaborative partnership.

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