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Amadeus holds successful biometric boarding pilot in Ljubljana Airport

Friday, May 17, 2019

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Amadeus held a successful pilot at Ljubljana Airport of the centralised industry platform for biometrics. Working with Adria Airways, the airport’s home carrier, and Lot Polish Airlines, 175 participating passengers were successfully boarded in record time.

 

 

 

The pilot saw passengers enrol using an Amadeus smartphone app that captured a ‘selfie’ alongside their passport photo and boarding pass, which were all stored securely on a remote server. A photo of the passenger was then captured at the boarding gate and matched against those stored on the server to validate the passenger’s identity and flight status.

 

 

 

The new technology promises to enhance the passenger experience by making boarding faster, simpler and more secure. All biometric data was deleted within 48 hours ensuring GDPR compliance.

 

 

 

Bruno Spada, executive vice president airport IT at Amadeus, said: “This pilot marks an important milestone in our journey towards a remotely hosted biometrics solution for the industry where travellers only need to enrol once.”

 

 

 

He said that their solution is in line with IATA’s One ID vision meaning it works across all participating airports and airlines so passengers can arrive at the airport ready to travel.

 

 

 

The pilot saw average boarding times reduced by approximately 75 per cent meaning boarding took just two seconds, rather than the typical five to ten seconds per passenger.

 

 

 

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