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Published on : Wednesday, August 16, 2017
This room service robot works in M Social Hotel in Singapore, which is a lifestyle hotel designed with the business-travelling millennial in mind.
The inspiration behind AURA- Relay Robot is to bring convenience and delight to guests and to help staff focus on improving guest experiences.
The brainchild of robot-builders Savioke, AURA is designed to deliver room services to guests. This will help to change the hotel trends in South Asian hospitality industry.
Millennium Hotels and Resorts is committed to improve the lives of people by creating and deploying friendly service robots that work safely, securely and reliably in human environments.
The management of Millennium Hotels and Resorts is stressing on the inventions and the best usage of artificial intelligence.
AURA, the robot is compact, stylish and skilled. She can operate an elevator, navigate her way to guests’ doors and let them know when she has arrived outside.
The deployment of AURA at M Social has been successful, but Richards is quick to stress that this doesn’t mean the future will be hotels with all-robot staff. The heart of hospitality is really about people. The hotel management wants to use the scientific technology to further enhance the hospitality services.
The idea is that if AURA is handling the task of taking room deliveries of bottled water and towels, the human staff can focus on other jobs.
Millennium Hotels and Resorts is also providing on the personalized touches and surprises to glee the guests who stay with us on special occasions or have special requests. Millennium Hotels and Resorts will also deploy the robotic cook by 2018, which has an ability to cook different dishes.