AvA Airways enhances ground and flight operations with Travelport

Published on : Tuesday, July 4, 2017

AvA AirwaysTravelport, a leading Travel Commerce Platform, announced that AvA Airways, a new airline expected to offer service later this year to 15 countries within the Caribbean and North America, has chosen Travelport’s iPort departure control system (DCS) technology to provide the regional airline start-up with industry-leading ground handling services.


iPort is the most efficient and flexible DCS technology currently available to drive high performance in travel operations. Over 45 airlines and ground handling companies, at more than 160 airports worldwide, have chosen Travelport’s iPort DCS. AvA Airways will use iPort’s DCS, load control, internet check-in, and iSales capabilities to increase efficiencies and support the airline’s ancillary sales policy.


“Travelport iPort provides AvA Airways seamless automation and integration of the vital on-ground services needed to provide customers with a trouble-free travel experience,” said Dan Westbrook, Travelport’s vice president and general manager for Air Commerce Technology.


“As a new airline, we recognized it was critical for our short- and long-term success to find the industry’s most robust and easiest to operate DCS technology. Based on these criteria, iPort was the obvious choice for us,” said Olivier Arrindell, chairman of AvA Airways.


Developed in collaboration with airport handling system leader, Res2, iPort is a web-based application which delivers commercial and operational advantages to both airlines and ground handlers by streamlining departure operations, centralizing load control, and improving the traveler experience at the airport.


Built on agile, thin client architecture, iPort deploys rapidly and is cost-effective to maintain. Companies using iPort can handle multiple airlines simultaneously, connecting airlines and ground handlers to one central system. iPort helps ground handlers reduce IT costs and increase airport adoption and acceptance.


Compatible with any passenger service system (PSS), iPort not only streamlines IT processes for airlines, but also provides passengers with a convenient self-serve check-in process through all channels, on-site and online. iPort’s flexibility improves the customer experience and reduces airport congestion.

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