Published on : Tuesday, May 21, 2019
Booking.com is notifying hotels around the world that it will begin to charge commissions on resort fees, as well as other fee-based services, such as for Wi-Fi, on top of a hotel’s base rate. Resort fees are most widespread in Las Vegas and New York City, with many properties in California and Florida also adding charges.
The hotels say that the fee is to cover facilities such as the gym, internet access and local telephone calls – all of which are normally taken for granted by hotel guests.
The US Federal Trade Commission estimates that one in 14 American hotels now impose a resort fee, making about 2 billion pounds in a year.
Booking.com wants to provide transparent information about the total price they will need to pay at a property when they make a booking. Charging commission on resort fees is to create a level playing field for all of their accommodation partners. They are updating their process when it comes to charging commission on mandatory extra fees that customers are asked to pay at the property.
Avoiding commissions on resort fees is a huge reason they exist. With Booking.com planning to charge commission on resort fees, it may be the beginning of the end for resort fees.