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Published on : Wednesday, January 20, 2016
Boxever, the leader in data science and omni-channel personalization solutions for airlines and travel companies, announced today that it has closed a series B round of funding. The financing follows a successful period for Boxever, which saw the company achieve 463 percent compound revenue growth and add a significant number of global travel brands to its customer base, including Emirates, Cebu Pacific, Alitalia, AeroMexico, Brussels Airlines and Aer Lingus. The recent round was funded by current investors Polaris Partners, Frontline Ventures and others, with additional debt funding from Silicon Valley Bank. This brings the total investment in Boxever to $22M.
Commenting on their commitment to Boxever’s vision, Noel Ruane, board member and lead investor with Polaris Partners: “In the online and omni-channel world of travel today, airlines and travel companies need a CRM that can deliver a profitable, personalized experience to customers and passengers alike. A true customer intelligence platform is required, not cobbled together disparate point solutions. Boxever is fast being recognized and embraced by the travel industry as the world’s leading customer cloud intelligence platform of choice.”
Today, Boxever’s Customer Intelligence Cloud is relied on by leading airlines and travel companies, such as Emirates, Air New Zealand, eDreams Odigeo and many others to accelerate digital transformation by putting the customer at the center of every decision. The Customer Intelligence Cloud enables travel marketers to build a 360 degree view of every customer and apply predictive analytics and machine learning to automatically create personalized, one-to-one marketing experiences that lead to higher conversion rates, increased revenue and truly differentiated customer experiences.
Established in 2011, Boxever continues to see rising demand for its technology and services. This investment will be used to support Boxever’s strategic growth initiatives, including expansion of sales and customer support efforts globally, and significantly increase hiring across product and engineering to enable continued innovation in the Boxever Platform.
“We continue to experience strong demand from airlines and travel companies that see the immense opportunity to transform the way they understand and engage with customers,” said Dave O’Flanagan, CEO and co-founder of Boxever. “Today’s travelers crave personalized, highly-relevant experiences, from the minute they start searching for a trip to after they reach their destination. The market potential to help the travel industry make this experience a reality is substantial, and our investors are enabling us to lead the way.”