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Published on : Tuesday, June 27, 2017
Ahead of the busy summer holiday season, Bristol Airport is urging travellers to separate liquids into containers of 100ml or less and place them in a transparent re-sealable bag before travelling, and to set off early to allow time to complete the security screening process before boarding their flights.
Liquids make up the vast majority of rejected bags – last month alone 44,965 passengers required further searches of their bags because they did not follow the rules around the carrying of liquids – this caused a total delay time to passengers of a massive 1411 hours. One incorrectly packed bag containing items prohibited in hand luggage can mean an additional 15 minutes at security for its owner – with knock-on delays for other passengers.
Chris Morgan, Head of Security at Bristol Airport, said:
“We recommend passengers sort their liquids in advance and set off early to allow plenty of time to complete check-in and security processes. Doing so will help to prevent unnecessary delays and the stress which can result when the clock is ticking and you have a plane to catch.”
A major terminal extension was completed earlier this year, with an enlarged and enhanced security search area at the heart of the £24 million structure. Featuring 10 security lanes and a separate Fast Track channel, all utilising state-of-the-art x-rays, metal detectors and security scanners, the new facility will enable the Airport to handle record passenger numbers this summer. But the terminal is still busy at peak travel times – with Monday, Wednesday and Friday mornings and Tuesday afternoon seeing a higher than average number of departing passengers. Passengers are advised to check in at least two hours before departure, particularly when travelling at these times.
Recent developments, including the opening of a first on-site hotel, and construction of a new customer reception centre for the Silver Zone car park, will take investment at Bristol Airport since 2010 to more than £160 million.
The route network available from Bristol Airport is also growing, with direct flights to more than 120 destinations and frequent daily services to major hubs including Amsterdam, Brussels, Dublin and Frankfurt. Last month, Thomson Airways commenced flights to Florida and Mexico using the Boeing 787 Dreamliner, highlighting the scope for more direct long-haul destinations in future.
Bristol Airport has been ranked number one in the UK by the customer satisfaction benchmarking programme, Airport Service Quality (ASQ), for the last three quarters running.
Tags: Bristol Airport