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Published on : Friday, November 8, 2013
A British Airway plane refused to fly a French boy for being too fat. The boy and his family had come to the United States for medical treatment when they were stranded at the Chicago Airport much to the agony of the entire family.
Kevin Chenais, 22, spent a year and a half at the Mayo Clinic for treatment of a hormone disorder which led him to weigh 500 pounds.
The family has been greatly harassed by the British airway which had brought the boy from France in economy class for his treatment in the United States. The family had to spend a week in the airport hotel but the airway came to no decision at all. The family ran out of money and decided to take a train to New York and then finally sail to France on the Queen Mary cruise ship.
Kevin Chenais requires round-the-clock oxygen and medical attention. He was greatly pained as he said that people with problems similar to him or with greater problems will not be given permission to travel by the airway.
The British Airways spokesperson told CBS that its customer service team is working diligently to reach at a solution and it also regretted and said that it was unsafe to accommodate the customer in any of their aircraft.
Passengers such as Kevin Chenais do require a lot of special care which is much different from normal passengers, but people suffering from medical ailments have to travel to different places for treatment and aircraft need to make provisions for such passengers too. It is time that airlines start thinking about addressing these problems. People like Kevin Chenais should not receive any more suffering than what they already have to endure due to their illness.