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Published on : Monday, June 1, 2015
This week (1-5 June) the City of London Police is running a national campaign to raise awareness around Hajj fraud and help ensure British Muslims don’t fall victim to scam operators and can enjoy their once-in-a-life time trip.
The CAA is supporting the campaign and advising British Muslims who book a Hajj pilgrimage, which is part of a package, to ensure their trip is ATOL protected.
Andy Cohen, Head of ATOL at the CAA, said:
“Any UK travel business selling air packages, which includes Hajj pilgrimages, must have ATOL protection; it’s as simple as that.
“ATOL is the financial protection scheme, which gives air travellers the peace of mind they won’t lose their money and will get home safely – even if the travel business they book with goes bust.
“Sadly, we have seen cases of businesses selling Hajj package deals that either don’t have the ATOL protection they should have, or are falsely claiming to have ATOL protection when they are not a registered ATOL company. This potentially leaves consumers booking with these companies at risk of being left out of pocket.
“It is really important customers look beyond the price and check and double check that the travel business has ATOL protection and ensure they receive an ATOL certificate once they pay any money towards their trip.”