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Published on : Monday, May 15, 2017
That’s what Edwin Astwood, Minister of Health, Agriculture and Human Services, who attended the World Health Care Congress in Washington DC declared last week. To quote Astwood, ‘the key to developing a successful medial tourism programme is high quality, liability and aftercare, all focusing on an enhanced patient experience.’
From April 30 to May 1st, decision makers from all sectors of healthcare had assimilated at the 14th Annual World Health Care Congress to create new partnerships and talk about changes and developments. The staff members focused on different policy and market forces creating an impression on the healthcare business environment. According to a Government statement, Minister Astwood’s attendance at the Washington. Marriott Wardman Park event majorly focused on medical travel.
International Medical Travel Journal hosted workshops and panel discussions and allowed participants to talk about and gather in-depth information on the domestic medical travel opportunity. On the other hand, the conference acted like a podium to create strong relationships between countries like US, the Caribbean, and the Latin American based health providers and customers. To quote Astwood, ‘I’ve learned that the medical travel markets are built on choice and require much collaboration amongst stakeholders. In addition, the patient experience and value (that is the relationship of quality to cost) is a major determinant for customer choice. The key to developing a successful medial tourism programme is high quality, liability and aftercare, all focusing on an enhanced patient experience.’