Caribbean Airlines Upgrades Its Reservation and Ticketing System

Published on : Friday, December 11, 2015

caribbean airlinesCaribbean Airlines is delighted to announce the upgrade of its reservations and ticketing system to Amadeus. The cutover on Tuesday, marked the end of phase one of this project. The second phase which extends to the airline’s Airport check-in should be fully complete by March 2016.

Amadeus is a leading technology partner for the global travel industry which provides reliable, modern and cutting edge solutions to over 120 airlines worldwide. Caribbean Airlines is pleased to now belong to this network, which will improve the range of service offerings to its valued customers.

George Reeleder, Caribbean Airlines Vice President Commercial & Customer Service, stated: “this upgrade marks the start of a new era for Caribbean Airlines. These improvements to our system will positively affect our customers travel experience. Some of the direct benefits include:  Faster & easier web check-in  Simpler ways to buy tickets, pay for upgrades & other services  Real-time information on reservations & flight changes  Self-serve, user friendly airport kiosks at Caribbean Airlines destinations”

Amadeus’ next-generation technology enables Caribbean Airlines to deliver its vision for an improved customer centric travel experience to better serves its customers.


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