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Published on : Thursday, May 19, 2016
Ms. Charles will coordinate and implement the CTO’s sustainable tourism programme aimed at enhancing the development, growth, quality, competitiveness and sustainability of Caribbean tourism.
Ms Charles is a tourism professional with several years of experience, having worked most recently as the adviser to the directorate of sustainable tourism at the Association of Caribbean States (ACS) in Port of Spain, Trinidad & Tobago, a position she held for five years.
While there Ms. Charles coordinated the directorate’s sustainable tourism programme and managed the financial, technical and logistical aspects of the directorate’s projects and activities.
She also worked as a tourism specialist consultant at the Organization of American States (OAS) department of economic development, trade and tourism in Washington, DC and as a project consultant at the OAS department of sustainable development.
A CTO Foundation scholarship winner in 2006 and 2007, Ms. Charles is a graduate of George Washington University in Washington, DC from which she holds a master’s degree in tourism administration, with emphasis on sustainable destination management. She also holds a Bachelor of Science degree in hospitality and tourism management, with minors in business administration and French, from the State University of New York (SUNY) Plattsburgh.
As the CTO’s sustainable tourism specialist, Ms. Charles will lead the organization’s agenda which includes helping to develop quality standards for Caribbean destinations and their tourism products and services; designing, delivering and/or coordinating training and development programmes dealing with sustainable tourism and product development; and providing and/or facilitating technical advice/assistance on management issues related to product development and sustainable tourism matters to Ministries of Tourism, Boards of Tourism and other public and private sector tourism entities in the CTO member states.