Published on : Wednesday, February 3, 2016
Working in collaboration with destinations and businesses throughout England, the Awards pay tribute to businesses and individuals who champion best practice and exhibit excellence in customer service. The winners will be announced at the Award ceremony on Tuesday 8 March at the Winter Gardens, Blackpool.
With 16 categories ranging from Access for All to Visitor Information Provider of the Year and 2016’s debut Dog Friendly Business of the Year Award, applications were received from a variety of businesses including hotels, B&Bs, glamping operators, restaurants, food and drink producers, pubs, museums, festivals, conference centres and even motorway service areas.
“Awards for Excellence finalists exemplify outstanding tourism talent and distinguished businesses throughout England,” said Sally Balcombe, CEO of VisitBritain and VisitEngland. “Our Awards highlight exceptional commitment to quality care, service and English tourism as a whole. The Awards not only honour the great and the good in tourism and hospitality, but raise the profile of England and celebrate the importance of the industry’s contribution to local and national economies.”
Sally Balcombe goes on to say, “we received some truly impressive applications this year and shortlisting 80 finalists has been a tough feat, involving a team of mystery shoppers and even two dogs testing dog-friendly businesses. There’s absolutely no doubt those chosen are representative of the best in the industry who place delivering an unforgettable experience to visitors in England at the heart of their business operations. Working collaboratively, we are inspiring and motivating businesses to provide the highest standards.”
Judged by industry leaders, all finalists will receive either a Gold, Silver, Bronze or Highly Commended Award.