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Published on : Thursday, April 3, 2014
Creole Travel Services (CTS) of Seychelles won two Kuoni 2013 recognition awards of the year. Kuoni, the oldest and one of the biggest tour operators in Great Britain, designated the Destination Management Company (DMC) with their outstanding agent award and outstanding performance and client satisfaction. Creole Travel Services clinched the highest mark of evaluation questionnaires filled by Kuoni’s holiday makers from Great Britain handled by the Destination Management Company on their arrival in Seychelles. The marks collected by Creole Travel Services allowed the company to maintain its position on the top five ranking of the best Destination Management Company in the world doing business with Kuoni.
Agent of the year was awarded to Garry Charles, one of the two Kuoni representatives working with Creole Travel Services. Garry won the award for a second time in a row (2012 and 2013). For the past twelve years, Garry Charles has been the designated agent for Kuoni with Creole Travel Services. He said the worldwide recognition as top representative of Kuoni has been achieved “through hard work and dedication crowned with professional services”. The remarkable achievement of the Creole Travel Services of Seychelles was celebrated in the presence of Alain St.Ange, the Seychelles Minister for Tourism and Culture, Rose Marie Hoareau, the Director of Marketing at the Seychelles Tourism Board and Joseph Albert, the Chairman of Creole Travel Services. Guillaume Albert, the General Manager of Creole Travel Services said the awards are a great achievement for Creole Travel Services and for Seychelles.
“In 1998, Creole Travel Services came out with a strong slogan showcasing through our Destination Management Company the Joie de vivre and culture of our nation. Through this slogan we’ve proved that Seychelles have a unique way of welcoming its visitors. Today as we obtain this award, we’ve proven that through our commitment and belief we can put Seychelles on the world map’’ Guillaume Albert said.
He explained that achieving 96% of customer satisfaction from Kuoni can only be possible through team work.
“It’s important for Creole Travel Services to make each one of its workers understand how their input is valuable to the company. The awards are encouraging for Creole Travel Services and are a source of inspiration for all Seychellois working in hospitality industry’’ Guillaume Albert said.
Alain St.Ange, the Seychelles Minister for Tourism and Culture congratulated Creole Travel Services for these achievements. He said that these two awards designated by Kuoni shows that Creole Travel Services is on the right path.
“When you’re on the right path, you are also doing it for the Seychelles Tourism Industry. We are all together important players of this tourism industry of ours. Today, you’ve set an example for others to follow. These awards will contribute to the dynamism of our industry, and will help to make the Seychelles Tourism Industry grow from strength to Strength” Minister St.Ange said.
Source:- Seychelles Tourism Board