Delta CEO Bastian: ‘This isn’t Who We Are’

Published on : Wednesday, August 10, 2016

deltaDelta CEO Ed Bastian updated customers on the outage that led to disruptions in Delta’s flight schedule, resulting in hundreds of canceled flights. He noted that the airline had canceled 800 flights Monday, triple the number of mainline Delta cancellations previously during the entire year.

 

“This isn’t the quality of service, the reliability that you’ve come to expect from Delta Air Lines,”  Bastian said. “We’re very sorry, I’m personally very sorry.”

 

Bastian thanked customers for their patience and loyalty while acknowledging their frustration. “We’ll do everything we can to make sure this never happens again,” he said.

 

 

 

Source:- Delta

Tags: ,

Leave a Reply

Your email address will not be published. Required fields are marked *

*

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

arrow2Follow TTW
 
facebook-logo  twitter-logo  LinkedIn_logo  stumbleupon-logo   rss_logo 
ttw_blogger_logo  ttw_blogger_logo  ttw_blogger_logo

ADVERTISEMENT

  • 02 wtm_london17
  • 03 itb-asia 2017
  • 12 TTF17
  • 13 Frontiers Forum 2017
  • 14 bltm 2017
  • 15 questexevent 2017
  • 16 TT Warsaw 2017
  • 17 hospitalityqatar 17
  • 17 worldmiceday 2017
  • 18 worldmiceday 2017
  • 19 Emitt 18
  • 19 IITM
  • 43 PATA

TRAVEL INDUSTRY EVENTS

Get our toolbar!
Review www.travelandtourworld.com on alexa.com