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Published on : Wednesday, May 18, 2016
Delta employees hit it out of the operational park in March, topping the charts with the fewest cancellations and taking second place in on-time and baggage performance among the 12 carriers tracked in the Department of Transportation Air Travel Consumer Report, published Monday.
With 99.9 percent of flights completed as scheduled, the measure known as completion factor, Delta finished ahead of second place Hawaiian Airlines and third place JetBlue. American Airlines took fourth with United in sixth. Frontier Airlines finished in last place with a 97.4 percent rating.
For the month, Delta added 25 100 percent domestic mainline completion factor days, bringing the first quarter total to 58, nine more than American, Alaska, JetBlue, United and Southwest combined and 19 more than where Delta was at during the same period last year.
Delta’s on-time performance of 87.9 percent ranked second behind Hawaiian’s 89.8 and ahead of third place finisher Alaska Airlines, which saw 86.4 of its flights arrive within 14 minutes of the scheduled arrival time. Spirit Airlines came in last with 64.6 percent of flights arriving on-time.
The airline’s baggage performance showed similar strong results with Delta taking a second place ranking of 1.57 reports of mishandled bags, more than double last-place network carrier American Airlines at 3.19. Virgin America took the top spot with 0.82 reports.
Source:- Delta Airline