Published on : Thursday, February 2, 2017
The Kuala Lumpur Convention Centre (the Centre), in collaboration with the University of Malaya, the Malaysian Institute of Human Resource Management (MIHRM) and DHS Hospitality Academy Sdn Bhd, have unveiled their first ‘earn and learn’ talent development initiative, the Professional Development Programme, at a Memorandum of Understanding (MoU) Signing Ceremony recently at the venue.
The 12-month programme will expose participants to various departments within the Centre through both classroom-style and on-the-job training, which will give students the fundamentals of the business events industry and the opportunity to familiarise themselves with the different careers available in the sector. After the Centre received its ‘Certified Training Provider’ accreditation from the Malaysian Ministry of Human Resources’ Human Resource Development Fund (HRDF) last year, it has been looking to enhance the industry training programmes and initiatives. The launch of the Professional Development Programme is a key milestone in the Centre’s ongoing talent development mission.
Open to students 18 years and above, the Professional Development Programme includes modules on the Fundamentals of Sales & Marketing; Basic IT/AV Services;Housekeeping in Event and Building Management; Safety and Security Management; Food Safety and Hygiene; Culinary and Stewarding Management; Hospitality English Communication Skills; Basic Human Resources Management and Finance; Receiving and Storage, to name a few. This will provide a solid, rounded practical grounding in all things convention centre related. Upon completion, students will also have the opportunity to continue with a full-time position at the Centre or join its Ambassador Programme.
The Professional Development Programme joins a number of other programmes designed by the Centre to nurture and develop local talent namely, the Ambassador Programme, which addressed the flexible staff shortage faced by the industry and even prompted a paradigm shift in talent management in Malaysia’s hospitality industry. Other programmes initiated to-date include the Student Employment Programme (STEP), and Experiential Learning Programme (ELP).
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