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Published on : Friday, November 25, 2016
Thw award was given during AFRAA’s 48th Annual General Assembly held on Nov 21, 2016, at Victoria Falls in Zimbabwe.
The AFRAA annual awards recognize excellence in service delivery, innovation and competitiveness in airlines, individuals and service providers in the African aviation industry.
Receiving the award, Ethiopian Group chief executive officer Tewolde GebreMariam said, “We are highly honoured for this recognition by fellow sisterly airlines in Africa, for the fifth consecutive year. The award underscores the continuous efforts and hard work of Ethiopian employees who are striving day and night to surpass customers’ expectations.
“Ethiopian is also grateful to its loyal customers for giving us the opportunity to serve them, for travelling on Ethiopian in great numbers, for their continued feedback and support which, in turn, assisted us in enhancing the airline’s service excellence.
“This is a testimony of the soundness of our Vision 2025 fast, profitable and sustainable growth strategy and once again, Ethiopian welcomes this award with great pride.”
The Airlines was applauded for its outstanding financial performance, technological leadership and investment in modern fuel-efficient fleet, exemplary co-operation with other African carriers and for significantly expanding its route network in Africa and beyond.
Tags: ethiopian airlines