Expedia will enable travellers to book hotels through Skype

Published on : Thursday, January 19, 2017

expediaExpedia launched a Skype bot which will enable users of the messaging service to make their travel arrangements as well as modify them.

 

 

This feature from Expedia will help the bot users to search and make hotel bookings. Flight and  hotel confirmations as well as cancellations can be done via the bot. interested customers can look for the feature as “Expedia” on Skype.

 

 

The company said that when the bot gets a request that it doesn’t yet support, it will divert the request to “an Expedia travel representative,”. The option for calling Expedia from Skype is available for free.

 

 

In addition to the Skype bot, Expedia said it is developing “the first travel experience” for Microsoft’s personal assistant Cortana (Microsoft also owns Skype). That experience will include travel notifications as well as help booking hotels using past preferences and payment information.

 

 

Almost similar technologies are also available from Expedia on Facebook Messenger and Amazon’s Echo.

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