Facial recognition technology enriched Spring Festival travel experience

Published on : Friday, January 13, 2017

spring-festivalThe innovative technology of facial recognition has started to be introduced in major railway stations in different cities in China. This is a significant step that would go a long way in easing the potential chaos of Spring Festival.


Some passengers have already nicknamed it as ‘black technology’ simply because it ushers in modern technology-like touch and feel to the traditional railway experience.


This kind of black technology trend might be working successfully this year for a large number of passengers.


It might be due to the fact that the most crucial thing about this holiday is getting home on time. The traveler just needs to insert their train ticket and ID card, look into the camera. Thereafter, he might be permitted to pass through the barrier.


Blue facial recognition gates would be opened in Beijing West Railway Station.


And, this would be a quicker option for passengers who would be looking forward to board their trains. About 20,000 passengers check in utilizing six facial recognition machines at the station everyday. A majority of the travelers are in a hurry to return home.


One of the passengers also said that the technology has been making life really convenient since he was capable of checking in within three seconds.


Not only do these machines save time for passengers but also make things really easier for the staff at the railway station. In the past, staff had to dedicate a lot of time for checking the tickets of passengers. Now, thanks to these self-service machines, the focus has shifted to offering better services that would improve the experiences of customers to a great extent.


The self-service  barriers are open for 18 hours a day.


Only, two station staff members are required on duty to offer assistance.


Data from Beijing West Railway Station indicated that a third of the passengers preferred to utilize this self-service check-in. One of the railway staff members have said that more such machines would be installed at all the railway entrances in the near future.



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