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Published on : Monday, March 20, 2017
Delta flights at New York’s JFK-International Airport resumed about 4 p.m. ET Tuesday after a massive winter storm hit the Big Apple. Flight 1120 from San Francisco touched down at 4:38 p.m. ET with Flight 499 departing two minutes later – the first arrival and departure after the reopening of the major aviation hub.
New York-LaGuardia reopened after 6 p.m. ET and Delta anticipated running a reduced schedule through the evening at both airports, as operations rebound.
Operations at the three major New York airports halted early this morning after snow began falling just after midnight, Tuesday morning. Conditions worsened as sleet and ice pellets began falling around 6 a.m., making clearing runways, taxiways and ramp areas unsafe. At LaGuardia, sleet continued for more than 10 hours while wind gusts, clocking in at more than 45 mph, complicated things further.
In New York and at airports across the Northeastern U.S. and Canada, Delta employees worked hard to accommodate customers who were able to fly, change the plans of those who could not, and dig out for the restart of regular operations in days to come.
Judy McMurtry, Delta’s Station Manager in Philadelphia, arrived at work at 3:45 a.m. “Delta people have been working since early morning – shoveling snow, rerouting bags and being engaged with customers,” she said. “Some customers opted to rebook their flights and go home, but for those that decided to stay, we brought customers doughnuts, sandwiches and salads and offered them the Care While Waiting snack carts.”
She said the first Delta flight was able to depart just after 2 p.m.
In Boston, Delta ran more flights out of the airport Tuesday than any other airline and was the only airline to have its international flight to London-Heathrow take off, said Jeff Hollar, Below-Wing Department Manager – Airport Customer Service, Boston.
About 40 Delta mainline and Delta Connection flight cancellations can be expected Wednesday morning as Delta repositions aircraft and crews following the storm. As Delta often does during significant “irregular operations,” aircraft carrying crew members will be flown in to the affected airports to ensure they’re position for Wednesday’s startup.