Published on : Tuesday, October 17, 2017
Hyatt Hotels revealed last week that it suffered a breach of its payment systems, exposing the customer credit card data from the 41 hotels in 11 countries worldwide.
The cyber investigation by the Hyatt Hotels nearly took three months to notify customers about the breach, which was discovered in July.
The breach impacts customers who used credit cards at affected hotels from March 18 to July 2 of this year.
It appears that a malicious software code from a third-party was inserted onto certain hotel information technology systems.
The country with the most number of properties affected was China, but there were also breaches in the United States, South Korea, Saudi Arabia, and seven other nations.
Chuck Floyd, the Global President of operations for Hyatt Hotels said that Hyatt wants to assure all the customers that there is no indication that information beyond that gained from payment cards — cardholder name, card number, expiration date and internal verification code — was involved, and as a result of implemented measures designed to prevent this from happening in the future, guests can feel positive using payment cards at Hyatt hotels worldwide.
Hyatt is not a major global hotel company to have suffered a data breach in recent months.
Most recently, a data breach at third-party hotel-reservations provider Sabre impacted on multiple hotels, including those from Four Seasons Hotels and Resorts, Trump Hotels, Kimpton Hotels & Restaurants, and Red Lion Hotels Corporation, which incur losses.
InterContinental Hotels Group has announced a two data breaches this year, and HEI Hotels & Resorts, which owns and operates Marriott, Starwood, Hyatt, and InterContinental properties, also suffered a credit card data breach that it revealed in August 2016.
The guests who want to stay wanting more information regarding the Hyatt data breaching can call the diverse information for Hyatt in different regions of the world, where Hyatt hotels are located.