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Published on : Tuesday, January 5, 2016
GuestLogix Inc., the leading global provider of ancillary-focused merchandising, payment and business intelligence technology to airlines and the passenger travel industry, announced that Ricardo Navarro, former head of the OpenJaw business unit’s Iberica operations, has been appointed Managing Director, OpenJaw Business Unit. Mr. Navarro will be responsible for managing OpenJaw’s global operations and will be an important voice on the senior leadership team for GuestLogix, providing a valuable perspective and expertise to the business as a whole.
“We are thrilled that Ricardo is stepping up to become Managing Director of the high-performing OpenJaw Business Unit,” said John Gillberry, Chief Executive Officer at GuestLogix. “Having led the Iberica region for over 10 years, Ricardo has a unique understanding of all the different departments and functions which have to work together to deliver a great product and service to our customers. He has demonstrated outstanding commitment, deep business acumen and exceptional leadership skills, and has first-hand experience of managing the whole customer cycle, from sales through project and account management.”
Mr. Navarro was brought onboard to launch the OpenJaw Technologies business in Spain and Latin America in September 2005. He has since been the driving force behind the phenomenal growth of the region into the multi-million Euro business unit it is now, playing an integral role in building the Spanish-speaking business from the ground up and managing a successful team in Madrid.
“My experience building and managing OpenJaw’s Spanish operations over the past decade has pushed me to grow, be a strong leader and carve a path that will lead to the greatest outcomes for the company,” said Ricardo Navarro, Managing Director, OpenJaw Business Unit. “I am grateful for the opportunity to take on this exciting challenge and to lead the execution of our evolving growth strategy. Problem solving, taking action and collaborating with others are some of my greatest strengths, and I look forward to working with the entire OpenJaw and GuestLogix team to achieve even more growth and success going forward.”
Mr. Navarro has over 15 years’ experience in the industry having worked in both the travel and supply chain sectors delivering enterprise scale projects to companies such as Iberia Airlines, Telefonica, BBVA Bank and Repsol. Before setting up OpenJaw’s first regional office, Ricardo worked in a variety of software development and project management roles for travel technology company Datalex and for Adquira Spain.
Ricardo graduated from ICAI Comillas University with a Masters degree in Electronics and holds an MBA from Escuela de Organización Industrial, both in Madrid.