Published on : Friday, May 29, 2015
H.I.S. Co., Ltd., a leading travel and airline ticket agency, has announced results for the first half ended April 30, 2015. The H.I.S. Group recorded net sales of 260,798 million yen, an increase of 3.2% from the previous fiscal year, operating income of 10,029 million yen, an increase of 19.7% from the previous fiscal year, ordinary income of 11,254 million yen, an increase of 16.7% from the previous fiscal year, and net income of 5,102 million yen, an increase of 17.0% from a year earlier.
During the first half of the fiscal year, the travel market saw its demand for overseas travel affected by political instability in Europe and Middle East as well as the weak yen trend. On the other hand, demand for domestic travel remained firm backed by an increase in demand for leisure travel, following the opening of the Hokuriku Shinkansen. Turning to foreign travelers visiting Japan, the market saw rapidly rising shopping demand from China and Southeast Asian countries, driven by the weak yen. The number of foreign travelers visiting Japan during the first half of the fiscal year hit a record and showed strong growth.
Under these business environments, the Group placed priority on providing customers with safe and secure travel and strived to further improve quality by leveraging its domestic and international network to provide information and services to customers. Furthermore, the Group will continue to take on a variety of challenges for the creation of new value, and commit itself to speedily deploying businesses with an eye on the future.
– Travel Business
As of the end of April 2015, the Group has a network of sales with 302 domestic branches and 187 overseas branches in 128 cities across 61 countries, an increase of 13 branches from the previous fiscal year, and continues expanding towards the goal of 1,000 branches worldwide.
In overseas travel departing Japan, the Group opened its original specialty outlet for Hawaii in Shinjuku 3-chome. As well as launching “LeaLea Points” which you can earn and redeem points for shopping and dining in affiliated shops in Hawaii, the Group strengthened its initiatives in Hawaii with increased usability by enabling simultaneous search for “air ticket and hotel” and package tours on its Hawaii reservation website. Moreover, the Group worked to focus on the expansion of its business class packages and high value added products in order to meet a widening customer base and their needs.
As for initiatives in the area of online sales, the Group endeavors to further improve quality by integrating customer information on each service website and sharing it between branches and online channels.
Corporate or group travel saw strong demand, driven by an increase in orders for large scale group travel, including various events and corporate incentive travels. The Group also expanded “Travel Concierge Desk” services, available for Card Members only.
In the domestic travel business, we are promoting “landing-based tourism business” which allows us to make use of seasonal local information to promptly provide goods and services. We also extended our lineup of products and services for the Hokuriku region of an increasing demand, as well as popular Okinawa islands. Our business remained strong. With regards to bus tours, the Group enhanced initiatives for safely and security by equipping its owned fleet with drive recorders. Ski related offerings attracted customers with success.