Published on : Friday, April 5, 2019
The Hilton Garden Inn Durham-University Medical Center continues to be recognized by Hilton for its outstanding service. The hotel has just won its third Pride Merit Award from Hilton. The award is given to the top 5% of properties within the brand that have excelled in all brand requirements. The award demonstrates the highest commitment to brand standards, guest satisfaction, and loyalty.
Both General Manager Abigail Flynn and Director of Sales Traci Kessler were also singled out for their performance with a Merit Award each. They have each previously received Merit Awards as well as General Manager and Director of Sales of the Year awards, respectively.
This year’s awards bring the hotel’s total to 18, including a two-time win of the prestigious Connie Hotel of the Year in North America Award, named after Hilton founder Conrad Hilton, for being the best hotel in brand. The hotel was just half a point away from receiving another Connie Hotel of the Year in North America award this year.
“We’re very proud that the team at Hilton Garden Inn Durham-University Medical Center continues to be recognized by Hilton for their outstanding work in hospitality,” said Greg MacLean, Senior Director of Operations for The Olympia Companies. “Both Abigail and Traci are outstanding in their roles and they continue to lead a great team at the hotel, which received HGI brand awards in 2014, 2015, 2016 and 2017.”
The Hilton Garden Inn Durham-University Medical Center features 128 guest rooms and 1,850 square feet of meeting space. The hotel offers complimentary Wi-Fi, a 24-hour business center, in-room Keurig coffee maker, state-of-the-art fitness center, indoor pool and dining at the Garden Grille and Bar.
Tags: Hilton Garden Inn