Hundreds stranded at Stansted as security scanners malfunction

Published on : Tuesday, May 9, 2017

Hundreds strandedA huge rush of travellers was left stranded for hours at Stansted Airport security scanners malfunctioned.

There were reports of two-hour delays in the departure lounge – with some missing flights altogether.

Passengers posted photographs of large crowds inside the terminal building on social media, with one describing the scene as “a huge pile-up”.

The airport apologised and said a “technical issue” had hit the scanners.

Extra time was needed to process passengers as a result, and those who missed flights were getting help rebooking, a spokesman said.

The problem with the hand baggage X-ray machines emerged at about 04:30 GMT.
Stansted is the fourth busiest airport in the UK and is used by an average of 67,000 passengers each day.

A Ryanair spokesman said the airline regretted any inconvenience but added they were “not responsible for airport security delays.”

The airport spokeswoman said: “Due to a technical issue with a number of X-ray machines in the main security area, throughput capacity was reduced, taking extra time to process passengers.

“Engineers rectified the issue and additional measures were put in place to minimise the impact to passengers. We apologise for the inconvenience caused.”


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