IHG conducts a survey to reveal travellers’ most preferred hotel facilities

Published on : Monday, July 15, 2013

ihgThere really is no place like home, unless it’s a hotel which offers free internet connection according to new research from IHG (InterContinental Hotels Group) which has found that being able to connect online with family and friends is now the top priority for travellers.

 

The global research was commissioned to mark the launch this month of IHG’s renamed loyalty programme, IHG Rewards Club. It reveals that not being able to contact home due to lack of internet connection is now the biggest travel headache for people away on business, cited by 40% of travellers as their biggest stress factor, ahead of difficult transport links (26%) and noisy location (24%).

 

The research covered 10,000 people who travel for businessworldwide. It is helping IHG to understand hotel guests’ priorities when travelling, as it becomes the first and only hotel group to offer free internet access globally to all its loyalty members. This new benefit started with Elite members at the beginning of Julyand will roll out to all members from 2014, whether they are staying the night at a hotel or coming in for a coffee or impromptu meeting.

Other findings underline the importance of internet access:

 

source: InterContinental hotel group

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