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Published on : Tuesday, June 2, 2015
IMPACT Exhibition Management Co., Ltd is proud to be a trusted partner. Our philosophy is to pay close attention to the importance of people, which are both our customers and staff. We want our customers to see us as a trusted partner that works closely with them to ensure the success of their events. Our strategy focuses on establishing “Customer Partnership.” IMPACT defines this as “A Shared Journey to Create a Future for Both Parties – our customer and us” and believe that our customers are the foundation of our success; no strategy is more effective than a partnership with our customers.
Mr Paul Kanjanapas, Managing Director of IMPACT said “We highly value our customer satisfaction and want to make our customers’ experience a memorable, successful one. Our team follows up with the customers to sound out, so that we can work on service improvements as we believe there are still opportunities for further enhancements. Most of our customers who are happy with our services eventually become our loyal customers and recommend us to friends in their social network. They, too, leave good comments.
In October 2014, IMPACT was the host destination of the prestigious, global convention,Unicity, with a massive attendance of 50,000 company’s top delegates as well as members around the world”Mr. Christopher Kim, President of Asia Pacific Regional Markets said “Thailand is not only the third largest market after the U.S. and South Korea but also boasts top-class MICE services with the notable Thai hospitality, which is exactly what we are looking for to impress international attendees; therefore, IMPACT Exhibition and Convention Center became the host venue of the 2010 and 2014 conventions for Unicity.
Mr. KrisadaKaewthong, Event Supervisor, Unicity said, “We are impressed with IMPACT’s first-class services and truly appreciate the warm hospitality of the international exhibition and convention sales managers.”