Published on : Wednesday, October 25, 2017
The new website of Indian Railway will be passenger-friendly, clutter-free with easier log-in and navigation and will not have the problem of getting timed out during booking of a ticket.
In the new website, the Indian Railways will introduce several new features that include display of confirmed tickets and dates.
The Railway Authority of India is also planning to start a mechanism to send SMS alerts to passengers about arrival and departure of trains on a real-time basis.
The text alerts will be sent to passengers’ mobile phones during the journey about any delay, cause of delay and the time the train will take to reach the next station and its final destination.
The new features of Indian Railways will be added with the help of Indian Space Research Organisation to notify rail passengers on exact location of the train by using satellites.
The move of Indian Railways has come in the back of a variety of reports complaining about the current website’s slow response while booking Tatkal tickets during peak hours.
In the month of July, the Indian Railways had launched an integrated mobile application- Rail SAARTHI.
This new app was launched to provide to diverse passenger requirements, including ticket booking, inquiry, on-board cleaning and ordering meal on a single platform.
While launching this app, the-then Railway Minister Suresh Prabhu had said that there was a need for an incorporated application which could give a single window interface for these services.