Published on : Wednesday, December 6, 2017
Visitors to India are often shocked by the amount of pollution in the air of India’s biggest cities. Urban metropolises such as Mumbai and Delhi are plagued by intense pollution, and visitors often rely on their hotel to act as a refuge from the oppressive atmospheric conditions in these densely populated centres. While many 5-star hotels and resorts make it a priority to ensure fresh and clean airflow within the hotels themselves, it is almost impossible to control the external conditions, and this may affect outdoor swimming pool areas, roof terraces, bars and patios. However, moves are being made by some of India’s top hotel brands and chains to try and provide guests with as much information as possible regarding the pollution levels immediately surrounding the hotel in an effort to give their customers the best possible experience in their hotel.
Many of Delhi’s luxury hotels receive some of the world’s most important dignitaries, diplomats, politicians and heads of state, who naturally demand the highest quality service. But in a city where pollution regularly surpasses World Health Organisation safety limits (according to a recent report where pollution levels were a staggering 30 times the standard amount), it is more pressing than ever for the hospitality industry that these levels do not affect conditions within the hotel. Top hotels are implementing IAQ (indoor air quality) enhancing technology which theoretically will meet WHO standards, and the first to introduce this technology will be the ITC Maurya, and ITC plans to roll out the system across its other hotels in the region. Dipak Haksar, chief executive, ITC Hotels and WelcomHotels, said, “As part of our responsible luxury ethos, luxury experiences are delivered through responsible initiatives aimed at guests, associates, community and the environment. This is in keeping with our objectives of providing our guests with better air quality, minimising air pollutants and creating an environment of cleaner, healthier air. A dynamic plaque will display real time air quality, both inside and outside the hotel.”
The Taj Mahal Hotel in Delhi is also taking steps to improve the internal air quality in its guest rooms by upgrading air filtration systems that treat its air intake, and also installing monitoring systems which record levels of CO2 and control air changes per hour. The hotel has also placed dehumidifiers on every floor tio control comfort levels in corridors. A spokesperson for the hotel said, “To ensure that guests are comfortable at all points of time, the hotel has also placed dehumidifiers on guest floor corridors to ensure humidity levels are maintained and an in-house microbiologist conducts random air sample tests within the hotel.”