Jet2 fines passenger $106k for onboard misbehaviour

Published on : Thursday, July 18, 2019

British budget airline and tour operator, Jet2, said it had fined a passenger about $106,000 after her behaviour aboard a flight to Turkey last month prompted military jets to escort the plane back to an airport near London.

 

 

The flight from Stansted Airport, north of London, to Dalaman, a coastal town in southwestern Turkey, had to be cut short on June 22 after a 25-year-old passenger, Chloe Haines of Maidenhead, England, “displayed a catalogue of aggressive, abusive, and dangerous behaviour,” the airline said in a statement issued on Tuesday.

 

 

Her erratic conduct, which included attempting to open the plane doors during the flight, “was one of the most serious cases of disruptive passenger behaviour that we have experienced,” Steve Heapy, the airline’s chief executive, said in the statement.

 

 

Two Typhoon fighter jets from the Royal Air Force were called to escort the aircraft back to Stansted Airport, Jet2 said.

 

 

“She must now face up to the consequences of her actions, and we will vigorously pursue to recover the costs that we incurred,” Mr. Heapy said.

 

 

In addition to the fine, Ms. Haines has also been banned for life from the airline.

 

 

The crew of the June 22 flight restrained Ms. Haines with the help of other passengers while the plane was over the North Sea, a spokesman for the airline said by email on Thursday.

 

 

After the plane returned to Stansted, police officers boarded the plane and arrested the 25-year-old woman from Maidenhead on suspicion of common assault, criminal damage and endangering an aircraft, the Essex Police said last month.

 

 

She was released on bail until the end of July, the police added.

 

 

However, Ms. Haines could not be reached for comment.

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