JetBlue operations impacted as computer outage cripples airline, again

Published on : Tuesday, May 14, 2019

On Tuesday JetBlue reported that operations had been impacted by what it called a “global Sabre outage impacting multiple airlines.” However, by 5:22 a.m. EDT, the airline tweeted that its systems were recovering but that customers might experience longer-than-average delays at some airports as it worked to catch up.

 

It was the third such outage in two months for Sabre, the backbone of many airlines’ reservations systems and other critical tech functions. Without its systems, airlines are unable to check in passengers or issue boarding passes, nor can customers check themselves in at self-serve kiosks.

 

In a statement, Sabre spokesperson Jess Mathias said the problem was due to an internal failure with one of Sabre’s network suppliers: “This impacted a subset of our customers who communicate with our systems via CenturyLink’s network. The issue has now been fully resolved, and airlines are returning to normal operations. We apologise for any inconvenience.”

 

Matthias would not say how long the latest outage lasted or which airlines were affected.

 

Earlier, when Sabre’s system crashed on March 26 and April 29, American and Alaska were also affected. However, American and Alaska said they were not impacted Tuesday.

Related Posts

Tags: ,

Leave a Reply

Your email address will not be published. Required fields are marked *

arrow2Follow TTW
 
facebook-logo  twitter-logo  LinkedIn_logo  stumbleupon-logo   rss_logo 
ttw_blogger_logo  ttw_blogger_logo  ttw_blogger_logo

ADVERTISEMENT

  • 08 imexamerica 2019
  • 14 Hotelierseries Africa 2019
  • 14 restaurantscafeslounges 19
  • 16 global-hotels-resorts 2019
  • 16 TTF 2019
  • 17
  • 17 thincindonesia 2019
  • 18 Africa Hotel & Resort 2019
  • 18 chinatravelnews2019
  • 19 China Hotel 19
  • 19 itehcmc 19
  • 19 uzakrota London 2019
  • 20 sahic 2019
  • 20 uzakrota Istanbul 2019
  • 21 qthexpo 2019
  • 21 TheHotelShowSaudiArabia 2019
  • 22 Africa Hotel Investment Forum 2019
  • 22 iitm 2020
  • 22 summitasia 2019
  • 22 TTME 2019
  • 23 PTM 2019
  • 30 PATA

TRAVEL INDUSTRY EVENTS

    1. TRAVELDAILY CONFERENCE & DIGITAL TRAVEL SHOW

      August 27 - August 29
    2. ibtm CHINA

      August 28 - August 29
    3. CITIE 2019

      August 30 - September 1
    4. TTF Ahmedabad

      August 30 - August 31
    5. QATAR TRAVEL AND HOLIDAYS EXPO

      September 3 - September 4
Get our toolbar!
Review www.travelandtourworld.com on alexa.com