John Wayne Airport Releases Passenger Survey Results

Published on : Tuesday, May 3, 2016

John Wayne AirportJohn Wayne Airport (JWA) has announced the results of its most recent passenger survey, conducted in 2015. The biannual survey is conducted to measure traveler preferences and satisfaction.

 

The 2015 Passenger Survey confirmed that John Wayne Airport continued to earn very high approval ratings from travelers, both visitors and residents alike. Based on responses from both the Intercept (terminal) and Telephone surveys, findings include:

 

 

“Our 2015 survey confirms that passengers continue to count on John Wayne Airport to deliver safe and convenient air travel and a superior guest experience,” said Barry A. Rondinella, Airport Director. “We appreciate the high marks that Orange County residents and visitors have given us and look forward to keeping those ratings high.”

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