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Published on : Thursday, November 7, 2013
Run by Destination Staffordshire, the annual awards are part of the national Enjoy England Awards for Excellence and acknowledge the huge importance of the meetings, incentives, conferences and exhibitions sector of the tourism industry.
Keele impressed the judges with its commitment to business tourism across the board, from providing first-class facilities to delivering outstanding customer service.
Situated on the UK’s largest University campus, KUCE has been hosting conferences, large-scale events, meetings, seminars and special events for more than 40 years. The business now has a 13-strong experienced events management team who last year welcomed more than 120,000 visitors onto campus, including 10,000 residential delegates, 20,000 wedding guests and over 30,000 day delegates.
During the last two years, the University has made substantial improvements to its facilities across campus including the refurbishment of Keele Hall – Keele’s 19th century, Grade-II listed building, as well as the University’s central campus complex, which now features new seminar rooms and a renovated exhibition space. In addition, 600 of Keele’s 2,000 overnight rooms have been refurbished and the University has rolled out free wi-fi across campus for all visitors.
Speaking about Keele’s award win, Enjoy Staffordshire judges commented: “Keele has demonstrated an excellent ongoing programme of improvement to keep this venue at the forefront of its sector. All three key areas of accommodation, facilities and technology have had recent developments and upgrades. The training provided for staff is exceptional. Keele University is clearly committed to delivering quality in both service and facilities to a wide range of business visitors to events on both small and large scale.”
Marcus Wilson, Head of Commercial Marketing at Keele University, added: “Each year we welcome an international audience to Keele and relish the opportunity to promote the wider Staffordshire experience. As part of a world-class University, we pride ourselves on delivering the same standard of excellence for those visiting the campus for conferences and events and in the last four decades we have worked hard to ensure our service and facilities are competitive on a national scale.
“It means a great deal to us to have been awarded ‘gold’ for our commitment to business tourism. The award is testament to the hard work of our team who have built a reputation for excellence by going above and beyond for clients, delivering a solution whatever their needs.”
Source: Keele University Conferences and Events
Tags: Keele University