Kerten Hospitality partners with Ireckonu to accelerate personalized guest experience

Published on : Monday, June 17, 2019

Kerten Hospitality has selected Ireckonu as its IT platform partner to accelerate the group’s innovative and customer- centric service strategy and to enable its hotels and serviced offices to deliver a smart, efficient and personalized guest experience.

 

Understanding the needs of its two most important stakeholders – guests and investors, Kerten Hospitality manages a portfolio of hotel, food and beverage and office space and co- working brands. The industry disrupter has engaged in a strategic partnership with Ireckonu that will drive the groups’ digital transformation with the adoption of Ireckonu’s agile and robust technology platform.

 

 

Kerten Hospitality will implement Ireckonu’s Core and IKnowU products across all its hotels. The two solutions will work synonymously with one another – Core will gather and consolidate all the data flowing within a property and showcase the newfound data in a viewable dashboard. IKnowU will implement the same data consolidation features with guests’ profiles, offering a truly holistic depiction of each guest entering a Kerten property.

 

 

“Technology powers the hotel guest experience and in Ireckonu we found the right partner to deliver creative guest experiences, operational efficiencies and a strong return on investments for our owners,” says Marloes Knippenberg, CEO of Kerten Hospitality. “Ireckonu is a leader in digital transformation in the international hospitality industry and we look forward to working with the team to deliver on our growth vision. They understand the complex needs of mixed-use developments, and their unique middleware offering, gives us break-through capabilities.”

 

 

Jan Jaap van Roon, CEO of Ireckonu said, “Although we see quite significant growth in mixed- use developments globally, operators such as Kerten Hospitality clearly stand out in vision, strategy and especially execution capabilities. We, at Ireckonu, are extremely proud to drive and support Kerten Hospitality in their journey.”

 

 

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